Hi all.
Recently i had a requirement to integrate SMS functionality in siebel while exploring the solution for this i found one method 'ExpandCommTemplate' of Outbound Communication Manager which is used to convert the template content to Process Property which can be used in siebel workflows.
Recently i had a requirement to integrate SMS functionality in siebel while exploring the solution for this i found one method 'ExpandCommTemplate' of Outbound Communication Manager which is used to convert the template content to Process Property which can be used in siebel workflows.
I used this method to convert the Template data to process property and sent the data in SMS body. I will post the details of how to send SMS in upcoming posts.
Business Service Name : Outbound Communication Manager
Business Service Method : ExpandCommTemplate
In Multi Value property window specify the following detals.
CommTemplateName : Name of Template
SourceBusObj : Name of Business Object
SourceId : Object Id of record
The output is returned as Output argument.
ExpandedText, contains the template body
ExpandSubject, contains the template subject.
these values can be stored in Process Properties and can be used further.
Hope this was helpful .. cheers
